- Pro Quick Draw Knowledge Base
- Troubleshoot
- Download & Installation
Pro Quick Draw is greyed-out on my toolbar and I can't access the plug-in
Your machine needs to be licensed by inputting credentials in the Licensing Settings
If Pro Quick Draw is visible on your toolbar but greyed out and un-clickable, credentials must be properly input to license the software:
- Go to the PQD toolbar, select Licensing Button
- Click About Tab to see if your trial or license is licensed or inactive
- If it has expired, your trial may have ended or your renewal has not been set up
- Email us for renewal support, to purchase a license
- If you believe it has not yet expired, attempt to re-license your machine with your credentials
Forgot your Username and Password? Follow these steps